CHAPTER A

Digital Banking Products
Introduction
Need for Digital Banking Products
Client Education for Digital Banking Products

Debit/Credit/ ATM Cards
Overview and brief history of Cards in BFSI Industry
Different types of cards
Product features
EMV Machine Technology 
New Technologies - Tap and Go, NFC, etc.
Approval Processes for Cards
Profitability of Cards
Back End operations
Recovery and Follow up
 
ATMs
Overview and Brief History
Product Features
Instant Money Transfer Systems
Various Value-Added Services (e.g., bill payments, donations, etc.)
Proprietary, Brown Label and White Label ATMs
ATM Network Planning - Onsite/Offsite
Security and Surveillance of ATM Sites
Profitability of ATMs
Risk Management and Frauds
Back End Operations and Technology
 
CASH DEPOSIT MACHINES
Overview and Brief History
Product Features
CDM Network Planning - Onsite/Offsite
Profitability of CDMs
Risk Management and Frauds
Back End Operations and Technology
 
CASH RE-CYCLERS
Overview
Product Features
Risk Management and Frauds
Back End Operations and Technology
 
MOBILE BANKING
Overview and Brief History
Product Features and Diversity
IMPS
Profitability of Mobile Banking
Risk Management and Frauds
Back End Operations and Technology
 
INTERNET BANKING
Overview and Brief History
Product Features
Corporate and Individual Internet Banking
Integration with e-Commerce Merchant sites
Profitability of Internet Banking
Risk Management and Frauds
Back End Operations and Technology
 
POS TERMINALS
Overview and Brief History
Product Features
Approval processes for POS Terminals
Profitability of POS business
Risk Management and Frauds
Back End Operations and Technology